Vinted Users Express Displeasure Over Sizing Modifications

Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.

Social Media Response

Many shoppers and sellers have taken to social media claiming that product pages now present a different size category than originally posted due to the recalibration.

The company said the revised method more closely matches other platforms.

The platform has recommended to check their listings and manually change the size if necessary, which has left users frustrated.

Measurement Approach Changes

Before the change, the sizing featured one number and one letter, such as S/8 or M/10.

The new system has a letter and a range for example S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

User Stories

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Necessary Adjustments

A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.

Marketplace Information

The app has more than 100 million shoppers, with 18 million British users.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.